For university programs, workforce offices and associations A session people sign up for. And talk about afterward.
Professional development calendars need sessions that fill. Our public session at the University of New Hampshire on October 28, 2026 sold out, with a waitlist.
How To Talk So People Listen. (And Listen So People Talk) is a one-day workshop you can list for open enrollment or bring to the employers you serve.
With a waitlist. October 28, 2026, Portsmouth, New Hampshire.
Practical. Interactive. About the learner's own world.
Not a lecture.
People are up and working in pairs, on conversations from their own jobs.
A title in plain words.
How To Talk So People Listen. (And Listen So People Talk). The page says what a learner will be able to do the next morning.
A certificate.
Every participant receives a certificate of completion for six contact hours.
Something that lasts past the day.
Every participant receives a free month of Heard for Meetings™, conversational AI that reports on how they listened on a real call.
Two skills, in one day.
How to talk so people listen
- How to get to the point in the first thirty seconds so people follow you and remember what you said
- How to say the hard thing without triggering defensiveness
- How to stop rehearsing in your head and respond to what is actually happening in front of you
How to listen so people talk
- The six listening moves that make a person feel heard in the first two minutes and keep them talking when it gets uncomfortable
- Why closed questions shut people down, and what to ask instead
- The reflection habit that makes people open up, and how many times to use it before you ask anything
Three ways to run it.
Tell us your calendar and your audience, and we fit the session to it.
Open enrollment
List it on your calendar as a public session. We teach it.
For an employer
Bring it to a company or agency you serve, fitted to their people.
As a series
A six-session virtual lab is also available.
After the day, Heard keeps counting.
Every participant receives a free month of Heard for Meetings™, conversational AI that joins a two-person Zoom, Microsoft Teams or Google Meet call and gives the person who sent it a report on how they listened: their share of the talking, how many of their questions were open, and how often they reflected back what they heard.
"I've been through my share of bad corporate trainings. This session was unlike anything I've ever experienced."
Questions, answered plainly.
Can we list it as an open-enrollment course?
Yes. Our public session at the University of New Hampshire ran that way on October 28, 2026, and sold out with a waitlist.
Do participants receive a certificate?
Yes. Every participant receives a certificate of completion for one day and six contact hours.
Can it be delivered for an employer we serve?
Yes. Every exercise is fitted to the people in the room and the conversations they have at work.
How do we start?
Book a free 30-minute discovery call. Tell us your dates and your audience, and we will follow up with a quote.
Put it on your calendar.
Tell us your dates and your audience. We'll follow up with a quote.